Effective Date: 2025-04-28

Last Updated: 2025-04-28

At NOG Beskuit, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the Protection of Personal Information Act (POPIA).

1. Who We Are

NOG Beskuit is an online bakery store that sells traditional South African rusks via www.nogbeskuit.co.za. This Privacy Policy applies to all visitors, users, and customers of our website.

2. What Personal Information We Collect

• Full name, email address, phone number
• Delivery and billing addresses
• Credit/debit card details (processed securely via YOCO)
• Username, password, and order history
• IP address, browser and device information
• Marketing preferences

3. How We Use Your Information

• To process and deliver orders
• To manage your account and support inquiries
• To improve website performance
• To send updates or confirmations
• To send marketing communications (if opted in)

We will never sell or rent your personal information to third parties.

4. Disclosure of Information

We may share your data with:

• Payment processors like YOCO
• Delivery partners
• IT and support service providers
• Regulatory bodies if legally required

5. Your Rights Under POPIA

You have the right to:

• Access your personal data
• Request correction or deletion of your data
• Object to processing
• Lodge a complaint with the Information Regulator of South Africa

To exercise your rights, contact us at [Insert Contact Email].

6. Data Retention

We retain personal data only as long as necessary for legal, tax, and business purposes.

7. Data Security

We implement industry-standard security measures, including encryption and access controls. However, no system is 100% secure, and information is provided at your own risk.

8. Cookies and Tracking

We may use cookies to enhance user experience. You may disable cookies via your browser settings, though some functionality may be limited.

9. Marketing and Communication

You will only receive marketing if you opt in. You may unsubscribe at any time via the link in the email or by contacting us directly.

10. Third-Party Links

Our site may contain links to external sites. We are not responsible for their privacy policies.

11. Changes to This Policy

We may revise this policy from time to time. The most current version will always be available on our site.

12. Contact Information

If you have questions or concerns about this policy, please contact us:

Email: nogbeskuit@gmail.com